Customer satisfaction is important to us. This policy outlines the conditions under which returns and refunds may be accepted.

Eligibility for Returns

Returns may be accepted if:

• The product is damaged upon delivery
• An incorrect item is delivered

Return Conditions

• Return requests must be made within the specified return period after delivery
• Products must be unused and in original packaging

Refund Process

Once a return is approved and inspected, refunds will be processed using the original payment method within a reasonable timeframe.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene or safety reasons.